Version dated 9 November 2026.
1. Data controller and scope
The data controller is OOO VITA GROUP (ООО «ВИТА ГРУПП»), Primary State Registration Number (OGRN) 1157746509282. Registered address: premises I, room 15, building 2, 45 Leningradsky Prospekt, Moscow, 125167, Russia. For personal data enquiries, contact info@vitagroup.ru or 8 (800) 707-19-20.
This notice covers the Russian and English versions of the VITA GROUP website (vitagroup.ru), enquiries submitted through its forms, technical data and visitor statistics. Processing is governed by Russian Federal Law No. 152-FZ of 27 July 2006 on Personal Data. This English translation is provided for convenience; the Russian version prevails if there is a discrepancy.
2. Data and purposes
- Enquiries and quotations: your name, telephone number, email address if supplied, message and selected product information. We use these to respond, clarify requirements, prepare quotations and discuss an order.
- PDF catalogue requests: your name, telephone number and email address. We use these to process the request and send the requested catalogue once. Requesting a catalogue does not subscribe you to advertising emails.
- Vacancy enquiries: your name, telephone number, any email address supplied and your message. These are used to contact you about your application. The website does not accept CV or document uploads; do not include passport details or health information in the message.
- Enquiry records: submission date and time, page URL, language, device category, form type, consent confirmation and document version. These help us handle the enquiry and record how it was received.
- Website security: network and technical information, including the connecting IP address, request times and form verification data. The application uses a cryptographic IP identifier for rate limiting rather than saving the plain IP address with the enquiry. Server logs may contain IP addresses.
- Statistics: pages visited, navigation and website interactions, referral source, browser, device, approximate location and cookie identifiers processed through Yandex Metrica.
Required fields are marked on each form; other information is optional. Do not submit special-category or biometric data, payment details or another person’s information without a lawful basis. The website is intended for business enquiries; its forms are not intended to collect children’s data.
3. Grounds and methods
Form data is processed on the basis of the visitor’s separate consent. Where an enquiry leads to a contract, necessary information may also be processed to enter into and perform that contract and meet legal obligations. Technical protection serves website security and the controller’s legitimate interests while respecting visitors’ rights.
Consent below a form concerns that enquiry. It does not replace a separate basis for analytics, advertising or other independent purposes. We do not make decisions with legal effects for visitors solely through automated processing.
Processing may be automated or mixed and include collection, recording, organisation, accumulation, storage, updating, retrieval, use, necessary disclosure to authorised processors, restriction, deletion and destruction. Enquiries are stored in a restricted website area. Where email delivery is configured, information is sent to responsible staff and the requested catalogue is sent to the applicant.
4. Yandex Metrica and cookies
The website’s only web analytics service is Yandex Metrica, counter 97420995, provided by Yandex LLC. It loads approximately three seconds after the page is ready. Click maps and link tracking are enabled in the current configuration; Webvisor session recording is disabled. Loading the counter does not depend on submitting a form. The controller has not added other analytics systems or advertising pixels.
Metrica uses cookies and technical browser information to produce statistics. Current cookie types and lifetimes are listed in the Yandex Metrica documentation. See also the Yandex Privacy Policy and Metrica Terms of Use.
Functional cookies include visited, stored for 30 days to prevent the introductory animation appearing repeatedly, and language preferences. WordPress authentication cookies are used when signing into the administration area. These are not additional analytics tools.
You can delete or restrict cookies in your browser and use the Metrica opt-out tools. You can still contact us by telephone or email. Restricting necessary cookies may affect some website functions. As at this version date, the website does not have a separate interface for choosing analytics cookies.
5. Maps, external links and processors
The contacts page uses Yandex Maps. It loads later, as the map approaches the visible area, and may send technical browser information and the IP address to the service. It is a mapping service, rather than an additional analytics counter installed by the controller. Messenger links and external websites are subject to those services’ own rules.
Staff access enquiries only where required for their work. Hosting, technical maintenance and email delivery providers may process information under agreements containing the necessary confidentiality and data protection requirements. Enquiries are not made public or sold. Disclosure to public authorities occurs only as provided by law. Any cross-border transfer must first meet applicable legal requirements.
6. Retention and security
Enquiry data is retained until its purpose is fulfilled: completion of a response, quotation, catalogue delivery or vacancy review. Following fulfilment or withdrawal of consent, data is deleted or destroyed within the statutory period unless there is a separate lawful reason to retain it. Contractual and accounting records, and information needed to protect lawful claims, are retained for the relevant mandatory periods. Backup and technical log retention depends on their purpose and security requirements.
A form verification token lasts 30 minutes. The submission limit covers the preceding 24 hours, and expired security records are removed by a background task. Three accepted enquiries are permitted per IP address in 24 hours across all forms and languages. People sharing a network may share this allowance.
Security measures include restricted enquiry access, server-side form validation, hidden honeypot fields, single-use tokens and request rate limits. Organisational and technical measures are chosen according to the data and relevant threats. Incidents are investigated and statutory notification obligations are met where applicable.
7. Your rights and contacting us
You may request information about processing, correction, restriction or destruction of inaccurate, unlawfully obtained or unnecessary data, withdraw consent, and complain to Roskomnadzor or a court. Withdrawal does not invalidate earlier processing or prevent processing on another lawful ground.
Email info@vitagroup.ru with the subject “Personal data”, or write to the registered address. Include a reply contact and enough information to locate your enquiry. Where necessary, we will request identity or authority verification to the extent required by law. Do not send a passport copy through the ordinary website form. Requests are answered within statutory time limits.
8. Changes
The current version is published on this page with its revision date. Changes to processing purposes or conditions are subject to applicable information and lawful-basis requirements. Questions can be sent to info@vitagroup.ru.